Participant Privacy Notice

Purpose of Data Collection

We collect and process personal data in order to:

• deliver First Aid training courses
• assess participant performance and issue certificates
• meet legal and regulatory obligations
• ensure the safety and well-being of participants
• process communications only where consent is provided

Data Collected

We may collect and process:

• First name and surname
• Email address and mobile number
• Identification details (where required for certification)
• Attendance and assessment records
• Emergency contact details
• Limited health information (where necessary for safety)

We may use third-party service providers (such as analytics or marketing platforms) that process data on our behalf in accordance with applicable data protection laws.

Legal Basis

Data is processed based on:

• Contractual necessity
• Legal obligation
• Legitimate interest
• Consent (where applicable)

Data Retention

Training records: 5 years

Certification records: 10 years

Data is deleted or anonymised after these periods.

Your Rights

You have the right to:

• Access your data
• Request correction
• Request deletion (where applicable)
• Object to processing
• Lodge a complaint

Contact

For any requests: [email protected]